What To Do When Your Sump Pump Fails?

6/20/2018 (Permalink)

In most cases sump pumps fail during rain events. When that happens, the water usually seeps in through the foundation or basement walls and begins pooling in the lowest area of the basement, gradually rising as more water comes in. So what do you do at that point? Here’s a couple of suggestions to assist you in navigating a difficult situation.

First, you’re going to need to get the sump pump fixed. A plumber is going to be necessary to get the sump pump back up and running. Immediately call a licensed plumber in your area and get on their schedule as quickly as possible. During rain events, it’s not unusual for many homes in the area to suffer the same fate as you, so plumbers will get booked up quickly. Act fast and call for their help!

Second, do the same with a certified water mitigation company.  Many times, it doesn’t make sense for a water mitigation company to come out immediately, because you’re paying them to pump out water as more water is coming in. It’s just an endless cycle that can cost you a lot of money without doing much in the way of saving your home. You may decide that’s worth the money to you, but in many cases, it makes more sense to try and manage things temporarily while you wait for a plumber to fix your sump pump. That said, even if the plumber fixes your sump pump you’re still going to need a restoration company to come in and remove any excess moisture and dry out the affected areas.

Call SERVPRO of Stone Mountain/Clarkston at 770-496-1976 for any of your mitigation needs.