The Restoration Process for Water Damage

2/6/2020 (Permalink)

Water damage in a retail store.

WATER DAMAGE RESTORATION PROCESS

SERVPRO® has a six-step restoration process that all clients are brought through. This process assures that the home or office is always restored to a clean, sanitary state as quickly and as efficiently as possible. SERVPRO clients have had this six-step process applied to their water damage disasters.

The six-step process includes:

1) Initial contact

SERVPRO is proud to offer 24-hour emergency response. Here at SERVPRO, we understand that, when dealing with water damage emergencies, every minute counts. When you call, the SERVPRO representative will ask specific questions regarding your particular water damage emergency.

2) Inspection and assessment

The restoration process will officially begin with a detailed assessment of the damage by a SERVPRO professional. There are different classification levels of contamination that will determine what steps are required to complete the restoration.

3) Water extraction/removal

The water extraction process will remove the majority of the water from the home of office. If extensive restoration is needed, SERVPRO can conduct a “move out” to safely and efficiently move out belongings. SERVPRO professionals will inspect and determine if carpet or carpet padding will need to be replaced.

4) Drying/dehumidification

After the water removal process, floors and walls will need to be dried and dehumidified fully to prevent warping or potential mold damage. Using specialized equipment, SERVPRO professionals will remove the last trace amounts of moisture in the home or office.

5) Cleaning/sanitizing

After extracting the water and fully drying the surfaces, SERVPRO professionals will clean the surfaces as well as belongings like furniture and personal items that may have been damaged by the water. SERVPRO professionals will also deodorize with industrial scrubbers and fogging equipment.

6) Restoration

The final step in the process is restoration, which may include things like minor repair to drywall, installing new carpet, or other reconstruction.

SERVPRO’s professional water damage restoration experts have been trained to strict industry standards, and use state of the art industrial equipment. It’s SERVPRO’s goal to make it seem, “Like it never happened.”

Please contact the SERVPRO® of Stone Mountain / Clarkston for any of your commercial needs.